Shipping policy
1. Processing Time
We process all orders within 3-10 business days after receiving payment. Please note that we do not ship on weekends or holidays.
2. Shipping Rates & Delivery Time
We offer shipping to [list countries or regions you ship to]. Shipping rates will be calculated at checkout based on your location and the weight of the products.
- Standard Shipping: Delivery within 5-10 business days.
- Express Shipping (optional): Delivery within 3-7 business days.
Shipping times may vary depending on your location and any external factors, such as customs delays or public holidays.
3. International Shipping
We currently offer international shipping to the following countries: EU countries Please note that customers are responsible for any customs duties or taxes that may apply to international shipments.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order using the provided link.
5. Shipping Delays
While we strive to ensure timely delivery of your order, we cannot be held responsible for delays caused by shipping carriers or external factors such as customs inspections.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at artlegendtomix@gmail.com. We will work with the carrier to resolve the issue and provide a replacement if necessary.
7. Shipping Restrictions
Currently, we do not ship to the following regions: We currently do not ship to countries outside the European Union (EU).. If you are unsure whether we can ship to your location, please contact us before placing your order.